Privacy Policy

How we collect, use, share, and protect personal information — and your choices and rights.

Last updated: March 25, 2026

Who we are (controller details)

This Privacy Policy explains how ENIKEYS (“we”, “us”) collects and uses personal information when you use our website and services.

Controller: ENIKEYS (Independent online business)
Location: Israel (online-only store; no public physical address)
Privacy & support: [email protected]
Business inquiries: [email protected]

If you need a formal notice or to exercise privacy rights, email us. We may request information to verify your identity before responding.

What we collect

We collect information in three main ways: (1) you provide it, (2) we collect it automatically, and (3) we receive it from partners that help us run payments and deliver the service.

Information you provide

  • Account details (email, password, optional profile fields).
  • Order and support details (order ID, product, messages).
  • Business inquiries (name/company/contact details/message).

Information collected automatically

  • Usage and device data (IP address, browser type, pages viewed, timestamps, diagnostics).
  • Cookies / similar technologies (necessary cookies, preferences, and analytics where enabled).

Information from third parties

  • Payment confirmation and fraud signals from payment providers (we typically do not receive full card numbers).
  • Signals needed to deliver keys and prevent abuse.

How we use information

We use personal information to:

  • Provide the service (accounts, checkout, delivery, support).
  • Keep things safe (fraud prevention, abuse detection, security).
  • Improve the site (performance, debugging, analytics where enabled).
  • Comply with legal obligations and enforce our terms.
  • Communicate with you (service messages; marketing only where you opt in / where permitted).

When we share information

We may share information with:

  • Service providers (hosting, email delivery, customer support tooling, analytics where enabled).
  • Payment providers to process transactions and prevent fraud.
  • Authorities if required by law or valid legal requests.
  • Business transfer if the store is sold or merged.

We don’t sell your personal information.

International processing

Our vendors and infrastructure may process data outside Israel. When we use providers abroad, we use safeguards appropriate to the sensitivity of the data.

Security

We use reasonable technical and organizational measures to protect information (access controls, least privilege, monitoring, and vendor management appropriate to the data).

No system is perfectly secure, but we work to reduce risk and respond quickly to security issues.

Data retention

We keep information only as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

Your rights

Depending on applicable law, you may have rights such as:

  • Access to personal information we hold about you.
  • Correction of inaccurate information.
  • Deletion / restriction in certain cases.
  • Marketing opt-out via the unsubscribe link or by contacting us.

Email [email protected] from your account email and include what you’re requesting. We may ask for details to verify your identity.

Cookies

We use cookies for core site functionality (login, security) and preferences. If we use analytics or marketing cookies, we’ll provide choices through cookie settings where enabled.

Children

Our services are not intended for children. If you believe a child provided personal information, contact us and we’ll take appropriate steps.

Changes to this policy

We may update this Privacy Policy from time to time. We’ll post the updated version here and change the “Last updated” date. If changes are material, we may provide additional notice.